|
Internet Support Tools:
Security: Common links
to antivirus programs and Microsoft updates.
System Maintenance Notices
Commercial Hosting:
Email Setup Instructions
Commerical Email Login
Email Administrator
Performing Administrative Functions
Adding a Domain Processing Rule
Modifying a Domain Processing
Rule
Add/Modify a User
Personal/Small Business
Email Setup:
Outlook Express
Outlook 2003
Netscape Navigator Mail
Netscape Communicator Mail
Email Policy
Networking Setup:
Windows 98
Windows NT
WIndows XP
Windows ME
Windows 2000
Dialup Connection Settings
Webspace Setup
Check Your Spam Filter:
Postini Login. **Service
available for additional charge. Please call today if you
have not signed up for Spam Filtering.
Resource Guide on
Using your Spam filter
Change your Password Online
Other Useful Information:
| Access Number |
356-1000 |
| DNS Servers |
ns2.itgdata.net
ns3.itgdata.net |
| Mail Servers |
incoming:
mail.ideaone.net
outgoing:
smtp.ideaone.net |
Check
your DSL Speed
**requires Adobe
FLASH player
|
 |
Contact Us:
Click on the map for driving directions
IdeaOne Telecom Group
3239 39th St. SW
Fargo, ND 58104
Customer Service Office Hours:
Monday through Friday
8 a.m. to 5 p.m.
Phone: 701-356-6000
Toll Free: 877-433-2663
Contacts:
Customer Service
Email:customercare@ideaone.com
Helpdesk
Email: support@ideaone.com
Website
suggestions:
e-mail webmaster@ideaone.com
Hosting Questions:
e-mail hostmaster@ideaone.com
IdeaOne SecureIT Technical Support
If you are a customer of IdeaOne SecureIT Services, you have free technical support at your fingertips 24 hours per day, 7 days per week. Our trained representatives are happy to help with the assistance you need.
SecureIT Services support is available in the following methods:
• Call Toll Free to 1-877-373-3320
• Instant online chat by “right-clicking” on the gold padlock in the icon tray and then selecting “request remote support”
• E-mail support@securitycoverage.com
Simply choose the most convenient method and let us help!
Before contacting SecureIT Services, the following information should be available:
• Name
• Telephone Number
• Internet Provider
• Operating System
• Internet connection method (dial-up or broadband)
|
